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Access my Account

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Customer Connect is California’s self-service child support case information system designed with you in mind. Using this website you can:

  • View payment information
    • Click here to view your case balance
  • Review case information
  • Verify court dates and appointments
  • Update your account information
    • Click here to update your address information
  • Reset or change your Personal Identification Number (PIN)
  • Enroll to receive eDocuments
    • Click here to enroll in E Communications 

You can also send us an e-mail using the “Contact Us” feature. We will make every effort to reply to your e-mail within three (3) working days.

You will have to log back on to the website to review our response.