Chat with a LIVE Child Support Specialist 

Access My Account

Customer Connect is California’s self-service child support case information system designed with you in mind. Using this website you can:

  • View payment information
  • Review case information
  • Verify court dates and appointments
  • Update your account information
  • Reset or change your Personal Identification Number (PIN)
  • Enroll to receive eDocuments

You can also send us an e-mail using the “Contact Us” feature. We will make every effort to reply to your e-mail within three (3) working days.

You will have to log back on to the website to review our response.

COAP Workshop: Reduce Your Debt! Dont Miss Out of Facebook Live!

Free Virtual Workshop

Our Child Support Specialists will guide you through “COAP: Reduce your CA State Debt” and how to reach our office. We will also provide information on, enforcement, and a variety of convenient options on how you can make payments. Dont miss out on this special presentation where you will learn about the Compormise Of Arrears Program on September, 24 @ 10am!

9/24/2020 10:00 AM - 11:00 AM/Author: Waldir/Number of views (74)/Comments (0)/ Article rating: No rating
Categories: Uncategorized

COVID-19: Electronic Service of Documents

COVID-19: Electronic Service of Documents (California Rules of Court Update)

Effective April 17, 2020, additional temporary rules have been added to the California Rules of Court in response to COVID-19. To sustain essential court services in California state court and to promote social distancing, the Judicial Council announced the adoption of an initial set of Emergency Rules to the California Rules of Court, which went into effect earlier this month on April 6, 2020.

All documents served on either party can be submitted electronically by sending an email to: ServicePortal@RivCo.org

Monday, April 20, 2020/Author: Marquese Howard/Number of views (22)/Comments (0)/ Article rating: No rating