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Chat with a LIVE Child Support Specialist 

Child Support Services

Riverside County Child Support Services


Microsoft Teams Video appointments available :

 If you would like to make a Microsoft Teams Video appointment, please visit Reserve Appointment.

(Microsoft Teams Video appointments are video-teleconferencing between you and a Child Support Specialist)
 

Live Chat:

We also want you to have confidence that we can assist you virtually anywhere, anytime by visiting our Live Chat option on our website. To activate our Live Chat, visit our website during regular business hours, and you can speak to a live agent to answer your child support questions.

Customer Connect:

Customer Connect is California Child Support's online self-service portal, where you can see information about your child support case, set up notifications, and make or arrange appointments with a child support specialist. You can log in into your Customer Connect account and communicate directly with your caseworker for assistance.

 

Phone:
You can contact us by phone and speak to a representative. The toll-free telephone number is (866) 901-3212. Live operators are available Monday through Friday, from 8 am to 5 pm. We provide services in both English and Spanish.


Riverside: 2081 Iowa Ave, Riverside, CA 92507
Indio: 47-950 Arabia St, Indio, CA 92201
Blythe: 260 N. Broadway, Blythe, CA 92225

If you don't have a case and have questions, you can also contact us by phone using the number above.

 


 

Notice from California State Child Support Services, in English and Spanish

During this time of crisis, California Child Support Services knows that the need for financial support for your children will continue, and you may have lost wages or are worrying about missing payments. California Child Support Services is now temporarily stopping the automatic placement of bank liens and suspension of drivers’ licenses, effective on March 17, 2020. Please note there may be instances where actions were already in the process and you will need to contact the agency handling your case.

Coronvavirus Unemployment Benefits Provisions - ENGLISH and SPANISH

The Coronavirus Relief, Aid and Economic Security (CARES) Act extends unemployment insurance benefits for qualified people, and provides up to thirty-nine (39) weeks of unemployment compensation to workers who would not normally qualify for unemployment, but whose ability to work has been directly impacted by COVID-19.

People who are not eligible for regular unemployment payments under state or federal law, including the self-employed, people seeking part-time work, those who have used up their right to regular unemployment or extended benefits, or those with insufficient work history are now able to qualify for unemployment.

Check childsupport.ca.gov for daily covid-19 updates

Table Tuesday

Come meet one of our Community Partners for information about services they can provide. Partners will be in our Riverside lobby from 10:00 AM to 2:00 PM.

Tuesday, Nov. 29th's partner: IEHP

Riverside Branch 
2081 Iowa Ave. Riverside, CA 92507 

11/29/2022 10:00 AM - 2:00 PM/Author: Michael Savall/Number of views (3)/Comments (0)/ Article rating: No rating
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Table Tuesday

Come meet one of our Community Partners for information about services they can provide. Partners will be in our Indio lobby from 10:00 AM to 2:00 PM.

Tuesday, Nov. 29th's partner: First 5

Indio Branch
47-950 Arabia St.
Indio, CA 92201

11/29/2022 10:00 AM - 2:00 PM/Author: Michael Savall/Number of views (6)/Comments (0)/ Article rating: No rating
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Open Saturday

We are here to help! On Saturday, December 10, 2022, we will be open from 8am-12pm. Questions about applying for child support? Do you want to establish or modify your current child support order? Do you owe child support? We can help! 

To make an appointment, you can visit our website and click on "Appointments" at the top of our website. You will be able to select the day and time that works best for your schedule.

View our latest virtual workshop by visiting our Facebook page: FB.com/RCDCSS , or by visiting the Events page on our website – www.RivCoDCSS.com!

If you have any questions, please contact us at:

Web: www.RivCoDCSS.com

Email: RivCoDCSS@rivco.org

Phone: 866-901-3212 

#SupportRivCo #RivCoNow

Wednesday, November 23, 2022/Author: Michael Savall/Number of views (57)/Comments (0)/ Article rating: No rating
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Self-Help Legal Services FLAC

Riverside's Self-Help Legal Services (FLAC) is available to assist with DCSS and Child Support Matters. FLAC is back in our customer service lobbies. You can visit their website to access their appointment calendar and zoom link events.  Riverside.courts.ca.gov/selfhelpevents

For questions, please call  Monday-Friday* between 8am - 11am or 1pm - 4pm
951-274-4499 or 760-393-2163

Wednesday, November 16, 2022/Author: Marquese Howard/Number of views (54)/Comments (0)/ Article rating: No rating
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DocuSign - Sign Online!

Speak with your caseworker today!

With DocuSign, you can sign and return approved documents electronically, and signatures are as legally binding as ink! Need to stipulate? No problem! DocuSign allows you to sign a variety of forms in minutes! In addition, there are many other benefits to DocuSign.

Sign from almost anywhere for FREE!

  • - Use DocuSign f rom your smartphone, tablet, or computer.
  • - Works with apps like Gmail, Google Drive, Drop-box, Microsoft Outlook, and more.
  • -Documents are securely stored for easy access, far safer than paper transactions.

FOR DOCUSIGN QUESTIONS CALL 
1-866-901-3212

Tuesday, October 18, 2022/Author: Michael Savall/Number of views (132)/Comments (0)/ Article rating: No rating
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Mecca Community Family Resource Center

Family Resource Center (Mecca)

Serving Our Community! To help better serve you, we can assist you in your neighborhood!  Come see us at the Family Resource Center Mecca every 4th Wednesday of the month.  See the details in our attached flyer or visit our website for more details www.RivCoDCSS.com New tab or call (800) 901-3212.

12/28/2022 9:00 AM - 4:00 PM/Author: Michael Savall/Number of views (463)/Comments (0)/ Article rating: No rating
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Community Outreach

Riverside County Department of Child Support Services will be at the Riverside PACT meeting on Friday, Dec. 16th to provide information and support!

Moreno Valley/Riverside/Tri-City Parole Complex

Event not open to the general public.

12/16/2022 10:00 AM - 12:00 PM/Author: Michael Savall/Number of views (92)/Comments (0)/ Article rating: No rating
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Community Outreach

Riverside County Department of Child Support Services will be at the Riverside PACT meeting on Wednesday, Dec. 14th to provide information and support!

Indio/Palm Springs/Riverside Desert Parole Complex

Event not open to the general public.

12/14/2022 10:00 AM - 12:00 PM/Author: Michael Savall/Number of views (94)/Comments (0)/ Article rating: No rating
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Open Saturday

We are here to help! On Saturday, December 10th , 2022, we will be open from 8am-12pm. Questions about applying for child support? Do you want to establish or modify your current child support order? Do you owe child support? We can help! 

To make an appointment, you can visit our website and click on "Appointments" at the top of our website. You will be able to select the day and time that works best for your schedule.

View our latest virtual workshop by visiting our Facebook page: FB.com/RCDCSS , or by visiting the Events page on our website – www.RivCoDCSS.com!

If you have any questions, please contact us at:

Web: www.RivCoDCSS.com

Email: RivCoDCSS@rivco.org

Phone: 866-901-3212 

#SupportRivCo #RivCoNow

12/10/2022 8:00 AM - 12:00 PM/Author: Michael Savall/Number of views (65)/Comments (0)/ Article rating: No rating
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Enroll today! Opening a new case, just got easier!

Opening a child support case, just got easier! Our new Simplified Enrollment Process just made things faster, convenient, and easy! If you don't have all your paperwork or know all the information to enter, that's fine. You can save your progress during the enrollment and come back to it when you have the rest of the information. Visit the link below for more information or head to www.RivCoDCSS.com

One size does NOT fit all! Every child support case is different, reach out to us, and let us know how we can help!

Enroll for services today!

Visit bit.ly/3LXFPhw to get started!

Sunday, July 31, 2022/Author: Marquese Howard/Number of views (176)/Comments (0)/ Article rating: No rating
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