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Chat with a LIVE Child Support Specialist 

Opening a Case FAQ

Yes. Keep in mind that the longer parents are gone, the harder it may be to find them.

Child support case information is confidential and not open to the public. Court files may be public record.

By law, the RCDCSS must try to find the noncustodial parent. The longer the parent has been gone, the more difficult it may by to locate him/her, but every effort will be made.

Child support case files are not open to the public. The information from the RCDCSS’s files will not be released, except as authorized by law or by court order.

No. The RCDCSS will contact the noncustodial parent. As a condition of eligibility for public assistance and or medical, you must cooperate with the RCDCSS in getting child support and/or medical support from the other parent by providing as much information as you can.

To “cooperate" means you must provide any information or documents needed by the RCDCSS to establish paternity and/or locate the other parent, and to get support payments for your child. If you are receiving public assistance and you do not cooperate with the RCDCSS, you must have “good cause” for not doing so. Good cause means you must have a legally accepted reason for not cooperating with the RCDCSS such as probability of physical or emotional harm to you or your children.

You will be asked to provide information about yourself, your child (ren) and the other parent. The more information the caseworker has, the faster a child support order can be obtained.

Only public assistance recipients or the parent(s) of a child placed for foster care must “assign” their support rights. When you “assign” you support rights to the county, you are giving the county the right to keep any medical support money that was owed to you at the time you received public assistance and any money it collects for you. The county will use that money to pay back any public assistance payments or services given to you or paid on behalf of your child. Any support money collected that is more than the public assistance benefits you receive will be paid to you. Regardless of whether you agree or not, support rights are assigned by operation of law when you and or your children receive public assistance.

No. As long as you have cooperated with the RCDCSS, TANF payments and Medi-Cal benefits will be available to you while the RCDCSS tries to find the noncustodial parent.

When you apply for/receive child support services, you must promptly inform the RCDCSS of any changes of information or circumstances in your case. Some examples are: Address and telephone number changes, Name change, Initiation of any divorce or legal proceedings, New information regarding the noncustodial parent, Direct receipt of any child and/or spousal support, Direct receipt of payment from any other health coverage. Refer to the application for the information needed to open a case.


FREE Virtual Workshop: Debt Reduction Program 💵- New!!

Learn how you can reduce your child support debt!!!

RivCoDCSS is hosting a FREE Virtual Workshop. Join us live, August 19th, 2021, at 10:00 am!

We will provide up-to-date information regarding child support services and programs impacted by COVID-19 and we are featuring the new Debt Reduction Program and will share who may qualify and how to apply!

Thursday, August 19th, 2021 - Live at 10:00 am

Thursday, August 19, 2021/Author: Waldir/Number of views (176)/Comments (0)/ Article rating: No rating
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FREE Virtual Workshop: Featuring Supervisor Chuck Washington's 3rd District Staff!

Learn how the Supervisors Office can assist you with the helpful resources they offer!

RivCoDCSS is hosting a FREE Virtual Workshop. Join us live, August 4th, 2021, at 10:00 am!

We will provide up-to-date information regarding child support services and programs impacted by COVID-19 and we are featuring the Supervisor Chuck Washingtons Staff who will share the many resources offered by his office to constituents!

Wednesday, August 4th, 2021 - Live at 10:00 am

 

Monday, August 2, 2021/Author: Waldir/Number of views (183)/Comments (0)/ Article rating: No rating
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Monday, July 26, 2021/Author: Waldir/Number of views (218)/Comments (0)/ Article rating: No rating
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Coffee Break Podcast S3:E8 | RCOE Language and Literacy

Special Guest Dr Molly McCabe from Riverside County Office of Education

Join us on this coffee break podcast and meet Dr. Molly McCabe, from the Riverside County Office of Education, as she shares with us the importance of fostering language and literacy in our children. Don't miss out on the amazing information and resources mentioned. Click on the article's title and find out more!

Wednesday, July 21, 2021/Author: Waldir/Number of views (213)/Comments (0)/ Article rating: No rating
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💵Was your SBA small business loan denied due to Child Support? Call Us!

If you have received a notice from the U.S. Small Business Administration (SBA) denying your request for a small business loan because of child support delinquency and believe this to be in error, please contact our office at 1-866-901-3212. 

Thursday, July 8, 2021/Author: Waldir/Number of views (240)/Comments (0)/ Article rating: 4.0
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🟤🟤Double Espresso Shot S3:E7- County Supervisor Chuck Washington

Meet District 3's County Supervisor!

Welcome to Season 3 Episode 7 of Riverside County Department of Child Support Services Coffee Break Podcast with our Host Nathan Hartel, Deputy Director of Programs and Operations “all things related to child support and more”. Enjoy this episode with our Special Guest Supervisor Chuck Washington from the 3rd District of Riverside County. Supervisor Washington will discuss what is going on in District 3, Riverside County, what is his role, and how he got to where he is today.  This episode is a "Double Espresso Shot”, just a little bit longer than a single espresso shot, and packing an even greater punch, it is rich, and it is definitely full! Don't miss out on this exciting episode! 

Tuesday, July 6, 2021/Author: Waldir/Number of views (192)/Comments (0)/ Article rating: No rating
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☕🥄 Coffee Break Podcast: Diversity, Unconscious Bias, and Inclusion!

with special guest Sahar Andrade of Sahar Consulting LLC

Welcome to RivCoDCSS Season 3 Episode 6 Coffee Break Podcast. Diversity, Unconscious Bias, and Inclusion – a Conversation between RivCoDCSS and Sahar Andrade with Host Nathan Hartel, Deputy Director of Programs and Operations. Tune in and learn about this timeless and relevant topic and how this relates to child support, because at the core of our mission, as a public service agency is you our customer. Sahat explores expectations from both the agency and the public. 

Friday, June 25, 2021/Author: Waldir/Number of views (208)/Comments (0)/ Article rating: No rating
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🏤RivCo DCSS Serving in our community @ Mecca FRC 8am-4:30pm

Mecca Community Family Resource Center: Every Wednesday 8am-4:30pm

Did you know we come to your community and assist with child support services? We will provide up-to-date on-site case assistance. If you have specific questions about your case or if you want to inquire about opening a case, come by and visit us! We are here to better serve you! 

 

9/30/2021 8:00 AM - 4:30 PM/Author: Waldir/Number of views (1180)/Comments (0)/ Article rating: No rating
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🏤RivCo DCSS Serving in our community @ Desert Hot Springs FRC 8am-4:30pm

Desert Hot Springs Family Resource Center: Every Wednesday 8am-4:30pm

Did you know we come to your community and assist with child support services? We will provide up-to-date on-site case assistance. If you have specific questions about your case or if you want to inquire about opening a case, come by and visit us! We are here to better serve you! 

9/29/2021 8:00 AM - 4:30 PM/Author: Waldir/Number of views (1165)/Comments (0)/ Article rating: No rating
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☕ A Coffee Break Podcast you dont want to miss! Timeshare, Custody & visitation!!

With Special guests Paola Castro Lead Deputy Attorney & also Family Law Facilitators

Welcome to RivCoDCSS Season 3 Episode 5 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Our Special Guest today is Paola Castro, Lead Deputy Child Support Attorney, IV-S, and Family Law Facilitators, from the Riverside County Superior Court. The focus of this podcast is timeshare and custody. We will hear about what is the true connection between, custody, visitation, and timeshare in the world of Child Support. You don't want to miss this podcast, rich and frothy with key details about one of the most frequently asked topics. So sit back! grab your coffee or favorite drink and enjoy this coffee break podcast. Listen directly by clicking on this link: https://youtu.be/E36n20C6P60

Click this title for even more details!!

Friday, May 21, 2021/Author: Waldir/Number of views (263)/Comments (0)/ Article rating: No rating
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