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Chat with a LIVE Child Support Specialist 

Opening a Case FAQ

Yes. Keep in mind that the longer parents are gone, the harder it may be to find them.

Child support case information is confidential and not open to the public. Court files may be public record.

By law, the RCDCSS must try to find the noncustodial parent. The longer the parent has been gone, the more difficult it may by to locate him/her, but every effort will be made.

Child support case files are not open to the public. The information from the RCDCSS’s files will not be released, except as authorized by law or by court order.

No. The RCDCSS will contact the noncustodial parent. As a condition of eligibility for public assistance and or medical, you must cooperate with the RCDCSS in getting child support and/or medical support from the other parent by providing as much information as you can.

To “cooperate" means you must provide any information or documents needed by the RCDCSS to establish paternity and/or locate the other parent, and to get support payments for your child. If you are receiving public assistance and you do not cooperate with the RCDCSS, you must have “good cause” for not doing so. Good cause means you must have a legally accepted reason for not cooperating with the RCDCSS such as probability of physical or emotional harm to you or your children.

You will be asked to provide information about yourself, your child (ren) and the other parent. The more information the caseworker has, the faster a child support order can be obtained.

Only public assistance recipients or the parent(s) of a child placed for foster care must “assign” their support rights. When you “assign” you support rights to the county, you are giving the county the right to keep any medical support money that was owed to you at the time you received public assistance and any money it collects for you. The county will use that money to pay back any public assistance payments or services given to you or paid on behalf of your child. Any support money collected that is more than the public assistance benefits you receive will be paid to you. Regardless of whether you agree or not, support rights are assigned by operation of law when you and or your children receive public assistance.

No. As long as you have cooperated with the RCDCSS, TANF payments and Medi-Cal benefits will be available to you while the RCDCSS tries to find the noncustodial parent.

When you apply for/receive child support services, you must promptly inform the RCDCSS of any changes of information or circumstances in your case. Some examples are: Address and telephone number changes, Name change, Initiation of any divorce or legal proceedings, New information regarding the noncustodial parent, Direct receipt of any child and/or spousal support, Direct receipt of payment from any other health coverage. Refer to the application for the information needed to open a case.


Thursday, February 3, 2022/Author: Waldir/Number of views (397)/Comments (0)/ Article rating: 5.0
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Family Law Assistance

In-person assistance is not available for the month of January 2022

 

Thursday, January 13, 2022/Author: Waldir/Number of views (456)/Comments (0)/ Article rating: 2.0
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Wednesday, January 12, 2022/Author: Waldir/Number of views (388)/Comments (0)/ Article rating: No rating
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The DCSS court interview offices in Riverside & Hemet will be CLOSED, the Family Court is NOT Closed

The DCSS court interview offices in Riverside (3760 12th St, Riverside, CA 92507) and Hemet (880 N State St, Suite B1, Hemet, CA 92543) will be closed from Thursday, January 13, 2022, through Thursday, January 27, 2022.

THE FAMILY COURT IS NOT CLOSED. ALL DCSS CHILD SUPPORT COURT HEARINGS REMAIN AS SCHEDULED AND WILL BE CONDUCTED TELEPHONICALLY DURING THE CLOSURE PERIOD.

  1. For hearings in Riverside Family Court, call # 951-955-4520 by 8:30 AM to check-in for your hearing. 
  • For hearings in Hemet Family Court, call # 951-791-2251 by 8:30 AM to check in your hearing. 
  • If you do not check-in for your hearing, the court may enter orders against you in your absence.

Wednesday, January 12, 2022/Author: Waldir/Number of views (313)/Comments (0)/ Article rating: No rating
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The 2022 Pass Through Increase: Effective January 1, 2022

ATTENTION: Parents Currently Receiving Cash Assistance from CalWorks

Starting January 1, 2022, if you receive cash assistance for your child or children through the CalWORKs program, the amount of the current month’s child support payment that is “passed through” to you may change from $50 up to $100 if you have one child, and up to $200 if you have two or more children living in the home. This is because the law that covers this “pass-through” has permanently changed. If the current child support collected is less than $100 for 1 child or less than $200 for 2 or more children, you will only receive the amount collected, NOT the increased amount. There is no action required and the increase will automatically start for child support collected on or after January 1, 2022. Have questions or want more information? Call us at (866) 901-3212 or visit childsupport.ca.gov/faq

Wednesday, December 29, 2021/Author: Waldir/Number of views (431)/Comments (0)/ Article rating: No rating
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Ways to Reach Us During COVID!

Set your virtual appointment today! Click on appointments tab above

Wednesday, December 29, 2021/Author: Waldir/Number of views (366)/Comments (0)/ Article rating: No rating
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🚗Driver License Release Program is Here!!

No appointment needed, Visit any location

Tuesday, December 28, 2021/Author: Waldir/Number of views (511)/Comments (0)/ Article rating: No rating
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POWER OUTAGE- We are experiencing intermittent connectivity issues

Thank you for your patience as we work on correcting this issue

We are experiencing a power outage at this time and we temporarily do not have access to our case system. We thank you in advance for your patience as we work on correcting this issue!

Tuesday, December 14, 2021/Author: Waldir/Number of views (444)/Comments (0)/ Article rating: No rating
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Masks are required for all individuals in all indoor public settings, regardless of vaccination status

December 15, 2021 through January 15, 2022 (surgical masks or higher-level respirators are recommended)

Masking Requirements

The COVID-19 vaccines remain effective in preventing serious disease, hospitalization, and death from the SARS-CoV-2 virus. Unvaccinated persons are more likely to get infected and spread the virus which is transmitted through the air and concentrates indoors. To ensure that we collectively protect the health and well-being of all Californians; keep schools open for in-person instruction; and allow California's economy to remain open and thrive, the California Department of Public Health (CDPH) is requiring masks to be worn in all indoor public settings, irrespective of vaccine status, for the next four weeks (December 15, 2021, through January 15, 2022).

 

Tuesday, December 14, 2021/Author: Waldir/Number of views (373)/Comments (0)/ Article rating: No rating
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FREE Virtual Workshop: Debt Reduction Program 💵- New!!

Learn how you can reduce your child support debt!!!

RivCoDCSS is hosting a FREE Virtual Workshop. Join us live, August 19th, 2021, at 10:00 am!

We will provide up-to-date information regarding child support services and programs impacted by COVID-19 and we are featuring the new Debt Reduction Program and will share who may qualify and how to apply!

Thursday, August 19th, 2021 - Live at 10:00 am

Thursday, August 19, 2021/Author: Waldir/Number of views (901)/Comments (0)/ Article rating: No rating
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