.

Chat with a LIVE Child Support Specialist 

Opening a Case FAQ

Yes. Keep in mind that the longer parents are gone, the harder it may be to find them.

Child support case information is confidential and not open to the public. Court files may be public record.

By law, the RCDCSS must try to find the noncustodial parent. The longer the parent has been gone, the more difficult it may by to locate him/her, but every effort will be made.

Child support case files are not open to the public. The information from the RCDCSS’s files will not be released, except as authorized by law or by court order.

No. The RCDCSS will contact the noncustodial parent. As a condition of eligibility for public assistance and or medical, you must cooperate with the RCDCSS in getting child support and/or medical support from the other parent by providing as much information as you can.

To “cooperate" means you must provide any information or documents needed by the RCDCSS to establish paternity and/or locate the other parent, and to get support payments for your child. If you are receiving public assistance and you do not cooperate with the RCDCSS, you must have “good cause” for not doing so. Good cause means you must have a legally accepted reason for not cooperating with the RCDCSS such as probability of physical or emotional harm to you or your children.

You will be asked to provide information about yourself, your child (ren) and the other parent. The more information the caseworker has, the faster a child support order can be obtained.

Only public assistance recipients or the parent(s) of a child placed for foster care must “assign” their support rights. When you “assign” you support rights to the county, you are giving the county the right to keep any medical support money that was owed to you at the time you received public assistance and any money it collects for you. The county will use that money to pay back any public assistance payments or services given to you or paid on behalf of your child. Any support money collected that is more than the public assistance benefits you receive will be paid to you. Regardless of whether you agree or not, support rights are assigned by operation of law when you and or your children receive public assistance.

No. As long as you have cooperated with the RCDCSS, TANF payments and Medi-Cal benefits will be available to you while the RCDCSS tries to find the noncustodial parent.

When you apply for/receive child support services, you must promptly inform the RCDCSS of any changes of information or circumstances in your case. Some examples are: Address and telephone number changes, Name change, Initiation of any divorce or legal proceedings, New information regarding the noncustodial parent, Direct receipt of any child and/or spousal support, Direct receipt of payment from any other health coverage. Refer to the application for the information needed to open a case.


☕ A Coffee Break Posdcast you dont want to miss! Timeshare, Custody & visitation!!

With Special guests Paola Castro Lead Deputy Attorney & also Family Law Facilitators

Welcome to RivCoDCSS Season 3 Episode 5 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Our Special Guest today is Paola Castro, Lead Deputy Child Support Attorney, IV-S, and Family Law Facilitators, from the Riverside County Superior Court. The focus of this podcast is timeshare and custody. We will hear about what is the true connection between, custody, visitation, and timeshare in the world of Child Support. You don't want to miss this podcast, rich and frothy with key details about one of the most frequently asked topics. So sit back! grab your coffee or favorite drink and enjoy this coffee break podcast. Listen directly by clicking on this link: https://youtu.be/E36n20C6P60

Click this title for even more details!!

Friday, May 21, 2021/Author: Waldir/Number of views (89)/Comments (0)/ Article rating: No rating
Categories: Uncategorized
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☕ Just Brewed! Coffee Break Episode 4 Featuring DPSS

With your host Nathan Hartel & Special Guests: Department of Public Social Services

Welcome to RivCoDCSS Season 3 Episode 4 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Special Guest today is Marivel Castaneda, Sr. Program Specialist, and Alisa Smith, Supervising Employment Services Counselor from our Community Partner, Department of Social Services (DPSS). The focus of this podcast is the self-sufficiency programs offered by DPSS, including the Welfare to Work Program.

Click Here for more details!! 

 

 

Friday, April 30, 2021/Author: Waldir/Number of views (120)/Comments (0)/ Article rating: No rating
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☕ Coffee Breaks Episode 3 with Special Guest First 5 Riverside!!!

with your host Deputy Director Nathan Hartel

It’s here! RivCoDCS’S Coffee Break Podcast, Episode 3 in our 3rd Seasons installment with our host Nathan Hartel, Deputy Director of Programs and Operations. In this podcast, we have Special Guest Tammi Graham, Executive Director for our community partner First 5 Riverside. Grab a cup of coffee, sit back, relax, and listen to the podcast on our website, YouTube or subscribe to your podcast client! If you’ve never heard of First 5 you will be pleasantly surprised by their resources! 

Friday, April 9, 2021/Author: Waldir/Number of views (188)/Comments (0)/ Article rating: No rating
Categories: News
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More COVID-19 Vaccine Appointments Available for Riverside County Residents

Participants must register and have an appointment to get vaccinated

Riverside County residents who qualify are being encouraged to make an appointment to get their COVID-19 vaccination by signing up through the Riverside University Health System-Public Health website.
Hundreds of appointments are available through Friday at the four county-run clinics and those operated by Curative and OptumServe in Riverside County. Click on title for more information.

Wednesday, March 24, 2021/Author: Waldir/Number of views (345)/Comments (0)/ Article rating: No rating
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Board of Supervisors Appoint New Health Officer

Riverside County News Release

During yesterday's closed session meeting, the Riverside County Board of Supervisors appointed Dr. Geoffrey Leung as the county’s new health officer, effective immediately.
Dr. Leung has been an integral member of the county’s response to the COVID-19 pandemic for the past year. Most recently, Dr. Leung has led the county’s Incident Management Team for the Riverside County vaccine rollout since December.

Wednesday, March 24, 2021/Author: Waldir/Number of views (286)/Comments (0)/ Article rating: No rating
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Coffee Break's Episode 2 with Special Guest DPSS! Available Now! ☕

listen to our Expresso Shot! with Nathan Hartel & Department of Public Social Service (DPSS)

RivCoDCSS Coffee Break Podcast Season 3, Episode 2 with our host Nathan Hartel, Deputy Director of Programs and Operations is available now! This episode is an “Espresso Shot”, quick, over fast, but full of flavor and packs a punch! Information is shared about the RivCoDCSS helpful resource page and a new Job and Career Resource page.  Upcoming events are discussed!  Grab a cup of coffee, sit back, and listen to the podcast on our website, youtube or subscribe on your podcast client! It’s an episode not to miss! 

Friday, March 19, 2021/Author: Waldir/Number of views (251)/Comments (0)/ Article rating: No rating
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Coffee Break Podcast! New Season 3 is Here!

with Nathan Hartel

Riverside County Department of Child Support Services (RivCoDCSS) Season 3 will focus on our Community Partners and the Resources available to Riverside County residents. These Community Partners have the same ideals and commitment as RivCoDCSS to serve our clients and the community.

Friday, February 19, 2021/Author: Waldir/Number of views (302)/Comments (0)/ Article rating: No rating
Categories: News
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New Services Fees

https://childsupport.ca.gov/servicefees/

Starting in February 2021, all credit and debit card transactions will include a service fee. You have four (4) options to make a payment with your credit or debit card.

Online:

  • Credit and debit cards processed online will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Make an online payment now.

By phone:

  • Credit and debit cards processed over the phone will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Make a payment over the phone now at 1-866-901-3212 and select Option 1.

At your local child support agency:

  • Credit and debit cards processed through an automated payment kiosk will charge a 2.2% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page. 

With PayPal:

  • There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • You will need your Participant ID number and a PayPal account.
  • Make a PayPal payment now.
Tuesday, February 2, 2021/Author: Marquese Howard/Number of views (273)/Comments (0)/ Article rating: No rating
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COVID-19 Updates

Get up to date information regarding COVID-19 changes. With the onset of the COVID-19 pandemic, California Child Support Services realizes the impact this is likely to have on case participants.  We know that for some of you, the need for financial support for your children will continue or increase. Paying parents may be experiencing the financial hardship of lost wages and worrying about the penalties for missed payments.

For up to date information, click here:

http://www.childsupport.ca.gov/covid-19-updates

Wednesday, December 23, 2020/Author: Marquese Howard/Number of views (324)/Comments (0)/ Article rating: No rating
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Respite Relief for Military & Veteran Caregivers (R&R Program)

Helping Hidden Heroes Amid COVID-19

What is the Respite Relief for Military and Veteran Caregivers Program?

The Respite Relief program is a no-cost service offered by the Elizabeth Dole Foundation, CareLinx, Wounded Warrior Project, the U.S. Department of Veterans Affairs, and AARP. The program offers 24 hours of no-cost respite care to qualifying military and veteran caregivers. CareLinx and Wounded Warrior Project donated one million dollars each to stand up for this program in response to the COVID-19 pandemic to offer additional support to military and veteran caregivers.
 

Wednesday, October 21, 2020/Author: Waldir/Number of views (657)/Comments (0)/ Article rating: No rating
Categories: News
Tags: Military
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