As we continue our Coffee Break with our host Nathan Hartel, Deputy Director of Programs and Operations of Riverside County Child Support Services. Episode 3 (0:13) Introducing Tammi Graham the Executive Director of our community partner First 5 Riverside. (1:01) Tammi Graham the Executive Director of First 5 Riverside introduces herself and gives a brief summary of her time with First 5. (1:33) Nathan goes into discussing the number of families we serve at Riverside County Child Support Services and services provided by the department (1:51). Services include establishing court orders for child and medical support, services helping our families be self-sufficient, and the roles other agencies can play in helping with that. (2:30) Tammi gives insight on what to expect on First 5’s website. (3:15) Even though COVID impacted many individuals, Riverside County Child Support Services continues to offer services virtually. We are here for our customers. (4:06) Tammi explains how COVID impacted the services provided at First 5 Riverside. Tammi discusses how First 5 partners with other community-based organizations and how funding is still available for these resources. (5:08) Tammi gives an example of a community-based provider that First 5 helps fund jointly with Prop-10 and CalWorks. (6:55) First 5 is anticipating a return to in-home services they provide. (7:27) Nathan discusses how child support customers can obtain an appointment virtually. (8:06) Tammi discusses the history of First 5 and how she started out, and what her mission and vision are. (9:08) Information about 58 other First 5 agency’s state and local levels (11:03) Understanding First 5 and going to website First5Riverside.org. (11:54) Type of First 5 services that are available to you parents with children ages 0-5. (12:10) Do you need Medi-Cal or help feeling out the application, First 5 can help at their Mecca Valley location. (12: 40) Another resource offered through First 5 is mental health counseling, legal services, and much more. (12:56) Enhanced partnerships provide expanded resources for customers over the age of 5. (14:15). Knowing where to go and what to ask with connecting partners from other agencies such as Riverside County’s First 5, Public Social Services, and Child Support Service. (15:04) Tammi discusses the different family resources offered at their Mead Valley location. (16:10) Resources for parents and how to obtain a parenting kit. (18:27) What can a customer expect from First 5? (19:34) The role of First 5 and its relation to childcare. (20:49) Early childhood education and development. (21:08) Tammi talks about the relationship with Riverside County’s Behavioral Health and the Set for School program. (25:15) First 5 contact information. (25:43) If you see something, say something the slogan for Child Abuse Awareness month.