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Chat with a LIVE Child Support Specialist 

Parents and Guardians

Any parent or guardian who pays or receives child support, whether or not he/she receives public assistance, can benefit from the information on this web site.

Our county has four different offices to better serve our community. We provide a variety of child support services to the Custodial Parent (person receiving support) and noncustodial parents (person paying support); helping parents fulfill their responsibilities to their child(ren).

Our office provides the following services:

  • Establishing paternity (via a court order) (fatherhood)

  • Locating parents (Not as a standalone service)

  • Requesting child support orders from the court

  • Requesting medical support orders from the court

  • Enforcing Child Support and in certain circumstances Spousal Support Orders

  • Modifying child support orders

  • ​​Collecting and disbursing child support

Services Not Provided:

  • Handle custody or visitation matters

  • Handle divorces

  • Obtain or enforce restraining orders

  • Establish spousal support orders


Legal Relationship With Our Office

The Riverside County Department of Child Support Services, does not represent either the parent or the child(ren), and therefore our attorneys do not represent the parties involved. Please take note, that because you’re not a legal client, the information you provide is not confidential under the client/attorney privilege. The information in your case may be discussed or disclosed to other public agencies that are authorized by law to receive such information, the other parent’s employer, and to the other parent or his/her attorney to the extent required by law.

By law, our office has the final decision on what child support enforcement actions will be taken, even if the custodial parent disagrees. Parents have the right to seek legal advice from a private attorney or legal aid group at their own expense at any time. 

Our county also offers Family Law Facilitators through the Family Law Assistance Center which provides you with information and help in preparing forms.


Legal Assistance Options

Some available legal assistance options are the Family Law Assistance Centers, private attorneys, and legal clinics can provide legal assistance in child support cases.

 Family Law Facilitators 

The Family Law Assistance Center offers Family Law Facilitators to help parents and any other parties who have questions about family law issues including child support, spousal support, health insurance, and the availability of community resources to help families. A Family Law Facilitator can give you general information and help you prepare your own forms. Family Law Facilitator services are provided free of charge and are not connected with the Department of Child Support Services.

The Family Law Facilitator is not your lawyer, cannot go to court with you, and is not responsible for the outcome of your case. He/she is a neutral person who does not represent any party; therefore, he/she may provide information and services to the other party in your case. Since there is no attorney-client relationship between you and the Family Law Facilitator, communications are not confidential. A private Attorney can provide personalized advice or strategy, confidential conversation, or attorney representation in court.

Click here for more information about the Family Law Assistance Center including services offered, locations, phone numbers, and business hours.

Private Attorneys

A private attorney can provide personalized services to parents. They can give as much time to a case as is necessary to do an effective job. The biggest drawback is expense. A private attorney will charge for the time required for personal interviews, telephone calls, legal research, court appearances, and the preparation of pleadings. If the custodial parent cannot afford an attorney, the noncustodial parent may be ordered to pay reasonable attorney fees and court costs. However, it is up to the judge to decide how much, if any, of the legal fees the noncustodial parent may be ordered to pay.

If, at any time, you retain a private attorney to enforce or modify the child support obligation, you must notify this office immediately and serve us a copy of any action to modify, and also within 15 calendar days of its issuance, a copy of the new order. We will not duplicate efforts or enforcement actions on your behalf. You must notify us in writing of your intent to file an enforcement action 30 days prior to doing so and we must either notify you in writing in 30 days after receiving your notice of our consent or objection to that action. We will not object unless we are engaging in an on-going enforcement action or investigation. You must notify us within 10 days of any change in custody, whether permanent or temporary.

Legal Clinics

Services offered by a legal clinic may cost less than those provided by a private attorney. Legal clinics may charge for services based on the actual time spent on a case or on a contingency fee basis.

For more information about these services, look in the telephone book yellow pages under legal clinics or Legal Services, Attorneys (specializing in divorces, adoptions and family law) or under Attorney Referral Services.


Custodial Parents

Due to the volume of cases, it is important that you as the custodial parent seeking our services cooperate with us as a partner in working your case. It is the responsibility of the custodial parent to notify this office, in writing, if the minor child becomes emancipated or marries, or if the other parent or another person has or obtains custody of the child. Address changes should be reported promptly.

You will be asked to fill out certain documents. Many of these must be signed under penalty of perjury. You must answer the questions on the forms truthfully. The decision to take legal action is based on the information that you provide. You may be prosecuted for perjury if you fill out these documents falsely.

This office reserves the right to take any appropriate legal action against a party who does not pay child support. Such actions may include contempt orders or arrest.

Whether or not the family is receiving public assistance, our office has the legal responsibility and discretion to determine what court or enforcement techniques are to be used, not the custodial parent. Our office needs the cooperation of the custodial parent in providing complete, accurate, and up-to-date information in order to do the best job. Those cases with complete information will have a higher chance of success in collecting support.

Failure of the custodial parent not receiving public assistance to cooperate in these actions and to sign all necessary legal documents may result in closure of the case.

Coffee Break Podcast S3:E8 | RCOE Language and Literacy

Special Guest Dr Molly McCabe from Riverside County Office of Education

Join us on this coffee break podcast and meet Dr. Molly McCabe, from the Riverside County Office of Education, as she shares with us the importance of fostering language and literacy in our children. Don't miss out on the amazing information and resources mentioned. Click on the article's title and find out more!

Wednesday, July 21, 2021/Author: Waldir/Number of views (15)/Comments (0)/ Article rating: No rating
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💵Was your SBA small business loan denied due to Child Support? Call Us!

If you have received a notice from the U.S. Small Business Administration (SBA) denying your request for a small business loan because of child support delinquency and believe this to be in error, please contact our office at 1-866-901-3212. 

Thursday, July 8, 2021/Author: Waldir/Number of views (66)/Comments (0)/ Article rating: 4.0
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🟤🟤Double Espresso Shot S3:E7- County Supervisor Chuck Washington

Meet District 3's County Supervisor!

Welcome to Season 3 Episode 7 of Riverside County Department of Child Support Services Coffee Break Podcast with our Host Nathan Hartel, Deputy Director of Programs and Operations “all things related to child support and more”. Enjoy this episode with our Special Guest Supervisor Chuck Washington from the 3rd District of Riverside County. Supervisor Washington will discuss what is going on in District 3, Riverside County, what is his role, and how he got to where he is today.  This episode is a "Double Espresso Shot”, just a little bit longer than a single espresso shot, and packing an even greater punch, it is rich, and it is definitely full! Don't miss out on this exciting episode! 

Tuesday, July 6, 2021/Author: Waldir/Number of views (59)/Comments (0)/ Article rating: No rating
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☕🥄 Coffee Break Podcast: Diversity, Unconscious Bias, and Inclusion!

with special guest Sahar Andrade of Sahar Consulting LLC

Welcome to RivCoDCSS Season 3 Episode 6 Coffee Break Podcast. Diversity, Unconscious Bias, and Inclusion – a Conversation between RivCoDCSS and Sahar Andrade with Host Nathan Hartel, Deputy Director of Programs and Operations. Tune in and learn about this timeless and relevant topic and how this relates to child support, because at the core of our mission, as a public service agency is you our customer. Sahat explores expectations from both the agency and the public. 

Friday, June 25, 2021/Author: Waldir/Number of views (103)/Comments (0)/ Article rating: No rating
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🏤RivCo DCSS Serving in our community @ Mecca FRC 8am-4:30pm

Mecca Community Family Resource Center: Every Wednesday 8am-4:30pm

Did you know we come to your community and assist with child support services? We will provide up-to-date on-site case assistance. If you have specific questions about your case or if you want to inquire about opening a case, come by and visit us! We are here to better serve you! 

 

7/29/2021 8:00 AM - 4:30 PM/Author: Waldir/Number of views (260)/Comments (0)/ Article rating: No rating
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🏤RivCo DCSS Serving in our community @ Desert Hot Springs FRC 8am-4:30pm

Desert Hot Springs Family Resource Center: Every Wednesday 8am-4:30pm

Did you know we come to your community and assist with child support services? We will provide up-to-date on-site case assistance. If you have specific questions about your case or if you want to inquire about opening a case, come by and visit us! We are here to better serve you! 

7/28/2021 8:00 AM - 4:30 PM/Author: Waldir/Number of views (254)/Comments (0)/ Article rating: No rating
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☕ A Coffee Break Podcast you dont want to miss! Timeshare, Custody & visitation!!

With Special guests Paola Castro Lead Deputy Attorney & also Family Law Facilitators

Welcome to RivCoDCSS Season 3 Episode 5 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Our Special Guest today is Paola Castro, Lead Deputy Child Support Attorney, IV-S, and Family Law Facilitators, from the Riverside County Superior Court. The focus of this podcast is timeshare and custody. We will hear about what is the true connection between, custody, visitation, and timeshare in the world of Child Support. You don't want to miss this podcast, rich and frothy with key details about one of the most frequently asked topics. So sit back! grab your coffee or favorite drink and enjoy this coffee break podcast. Listen directly by clicking on this link: https://youtu.be/E36n20C6P60

Click this title for even more details!!

Friday, May 21, 2021/Author: Waldir/Number of views (166)/Comments (0)/ Article rating: No rating
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☕ Just Brewed! Coffee Break Episode 4 Featuring DPSS

With your host Nathan Hartel & Special Guests: Department of Public Social Services

Welcome to RivCoDCSS Season 3 Episode 4 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Special Guest today is Marivel Castaneda, Sr. Program Specialist, and Alisa Smith, Supervising Employment Services Counselor from our Community Partner, Department of Social Services (DPSS). The focus of this podcast is the self-sufficiency programs offered by DPSS, including the Welfare to Work Program.

Click Here for more details!! 

 

 

Friday, April 30, 2021/Author: Waldir/Number of views (214)/Comments (0)/ Article rating: No rating
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☕ Coffee Breaks Episode 3 with Special Guest First 5 Riverside!!!

with your host Deputy Director Nathan Hartel

It’s here! RivCoDCS’S Coffee Break Podcast, Episode 3 in our 3rd Seasons installment with our host Nathan Hartel, Deputy Director of Programs and Operations. In this podcast, we have Special Guest Tammi Graham, Executive Director for our community partner First 5 Riverside. Grab a cup of coffee, sit back, relax, and listen to the podcast on our website, YouTube or subscribe to your podcast client! If you’ve never heard of First 5 you will be pleasantly surprised by their resources! 

Friday, April 9, 2021/Author: Waldir/Number of views (279)/Comments (0)/ Article rating: No rating
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More COVID-19 Vaccine Appointments Available for Riverside County Residents

Participants must register and have an appointment to get vaccinated

Riverside County residents who qualify are being encouraged to make an appointment to get their COVID-19 vaccination by signing up through the Riverside University Health System-Public Health website.
Hundreds of appointments are available through Friday at the four county-run clinics and those operated by Curative and OptumServe in Riverside County. Click on title for more information.

Wednesday, March 24, 2021/Author: Waldir/Number of views (421)/Comments (0)/ Article rating: No rating
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