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Military and Veterans

We recognize that many of our parents and caretakers may be called to active duty in the United States' military. If you are called to active duty, you are protected under the Servicemembers Civil Relief Act (SCRA), formerly called the Soldiers' and Sailors' Civil Relief Act. The purpose of the SCRA is to allow United States military personnel to devote their full attention to the defense of our nation by temporarily suspending judicial and administrative civil proceedings that may impact their rights.

You may visit the California Department of Child Support Services website by clicking Recently Activated Military Personnel.


Military Protections

Some of the protections you may be entitled to under the Servicemembers Civil Relief Act (SCRA) are:

Stay of Proceedings

You may be entitled to place court proceedings on hold for a certain period of time. This is called a "stay" of proceedings. You must show that you cannot attend the proceedings due to military service.

Stay of Execution (Enforcement) of a Judgment

A service member can request that the court stop the execution of a judgment, attachment, or garnishment order. You must show the court that the military service prevented you from complying with the judgment and that the support case began prior to, during, or within 90 days after your military service.

Expedited Modification of Support

If you have a child support obligation, or are receiving child support payments for a child in your custody, and are being deployed out-of-state, you have an opportunity to request a review and possible modification of the child support order before you deploy. 

Interest Reduction

You may request that the interest rate being charged on child support arrears that accrued prior to your deployment be reduced to 6% for the duration of your deployment. To be eligible for a reduction in the interest rate, you must prove that your activation to military service has a "material effect" on your ability to pay the usual interest rate of 10%. Generally, this would be the case if you were earning more before your deployment.

To request a reduction in the interest rate please submit a Notice of Deployment - Request for Review of Child Support Order (DCSS 0585) to our office. You must also provide documentation of active duty status and provide the date when active duty began.

Military Compromise of Arrears Program (Military COAP)

The Military COAP Program allows the compromise of child support arrears owed to the government, which accrued during military service by a select group of NCPs. Eligibility is limited to a Reservist or a member of the National Guard whose income decreased due to activation to military service. 

For Assistance

For assistance or to find our more about your rights, you may contact the Office of the Family Law Facilitator.


Veterans

Riverside County Department of Veteran's Services

Provides assistance for active duty military, veterans, dependents, spouses and survivors to obtain all the benefits they are due from federal, state and local sources. This includes VA disability claims, college fee waivers, education, in-home supportive services, emergency needs (shelter), survivor's compensation claims, non-service connected pensions, death pensions, appeals for veteran benefits and much more. Please visit their website for a full listing of all assistance they provide to Veterans and schedule your free comprehensive benefit counseling session today.

Veteran's Need Assessment

If you are a veteran, please take the time to complete this survey so the county can better meet your needs. We encourage you to send the link to other veterans you know in Riverside County.

Click here for the veteran's survey!


Veteran Resources

American Psychological Association
"Resilience in a Time of War: Homecoming". Online material to help those returning from military service, as well as their families

The Health Resource Center (HRC)
(909) 825-7084,
ext. 6197 or 1-(800)741-8387
Provides information on health, prevention and diseases that affect veterans today and has many support groups located in the Loma Linda VA Medical Center, first floor, room 1F20.

US Department of Veterans Affairs
California department of Veterans Affairs
(800)-952-5626

Corona Vet Center
(951) 734-0525

San Bernardino Vet Center
(909) 801-5762
Offers: individual, group, marital, and bereavement counseling; assistance in applying for VA benefits; medical referrals/liaison with VAMS; employment referral/assistance from a Vet Rep with EDD; information and referral to community resources; sexual trauma counseling and referral; and community education.

The Veterans Crisis Line
1-800-273-8255 and Press 1
The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year.

📅 We are Open Saturday May 15th!-Virtual Appointment Only

Be sure to get your Virtual Appointment Soon!

We are here to help! On Saturday, May 15th, 2021, we will be open virtually from 8:00 am -12:00 pm. Questions about applying for child support? Do you want to establish or modify your current child support order? Do you owe child support? We can help! 

5/15/2021 8:00 AM - 12:00 PM/Author: Waldir/Number of views (24)/Comments (0)/ Article rating: No rating
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FREE Virtual WorkShop! Learn about the visitation calculator

The time you spend with your child can affect how much you pay in support!

RivCoDCSS is hosting a FREE Virtual Workshop. Join us live, May 20th, 2021, at 2 pm! We will provide up-to-date information regarding child support services and programs impacted by COVID-19 and we are featuring special guest Paola Castro, Department of Child Support, Deputy Attorney IV-S! & Superior Court Family Law Facilitators. 

We know that for some of you, the need for financial support for your children has increased. Many parents are experiencing the financial hardship of lost wages and worrying about the penalties for missed payments. This workshop can help you find some resources that may help! 

Tune in for more information! The virtual workshop will go live on our Facebook page. (https://www.facebook.com/RCDCSS/)

5/20/2021 2:00 PM - 3:00 PM/Author: Waldir/Number of views (52)/Comments (0)/ Article rating: No rating
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☕ Just Brewed! Coffee Break Episode 4 Featuring DPSS

With your host Nathan Hartel & Special Guests: Department of Public Social Services

Welcome to RivCoDCSS Season 3 Episode 4 Coffee Break Podcast and “all things child support” with Host Nathan Hartel, Deputy Director of Programs and Operations. Special Guest today is Marivel Castaneda, Sr. Program Specialist, and Alisa Smith, Supervising Employment Services Counselor from our Community Partner, Department of Social Services (DPSS). The focus of this podcast is the self-sufficiency programs offered by DPSS, including the Welfare to Work Program.

Click Here for more details!! 

 

 

Friday, April 30, 2021/Author: Waldir/Number of views (25)/Comments (0)/ Article rating: No rating
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☕ Coffee Breaks Episode 3 with Special Guest First 5 Riverside!!!

with your host Deputy Director Nathan Hartel

It’s here! RivCoDCS’S Coffee Break Podcast, Episode 3 in our 3rd Seasons installment with our host Nathan Hartel, Deputy Director of Programs and Operations. In this podcast, we have Special Guest Tammi Graham, Executive Director for our community partner First 5 Riverside. Grab a cup of coffee, sit back, relax, and listen to the podcast on our website, YouTube or subscribe to your podcast client! If you’ve never heard of First 5 you will be pleasantly surprised by their resources! 

Friday, April 9, 2021/Author: Waldir/Number of views (89)/Comments (0)/ Article rating: No rating
Categories: News
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More COVID-19 Vaccine Appointments Available for Riverside County Residents

Participants must register and have an appointment to get vaccinated

Riverside County residents who qualify are being encouraged to make an appointment to get their COVID-19 vaccination by signing up through the Riverside University Health System-Public Health website.
Hundreds of appointments are available through Friday at the four county-run clinics and those operated by Curative and OptumServe in Riverside County. Click on title for more information.

Wednesday, March 24, 2021/Author: Waldir/Number of views (223)/Comments (0)/ Article rating: No rating
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Board of Supervisors Appoint New Health Officer

Riverside County News Release

During yesterday's closed session meeting, the Riverside County Board of Supervisors appointed Dr. Geoffrey Leung as the county’s new health officer, effective immediately.
Dr. Leung has been an integral member of the county’s response to the COVID-19 pandemic for the past year. Most recently, Dr. Leung has led the county’s Incident Management Team for the Riverside County vaccine rollout since December.

Wednesday, March 24, 2021/Author: Waldir/Number of views (191)/Comments (0)/ Article rating: No rating
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Coffee Break's Episode 2 with Special Guest DPSS! Available Now! ☕

listen to our Expresso Shot! with Nathan Hartel & Department of Public Social Service (DPSS)

RivCoDCSS Coffee Break Podcast Season 3, Episode 2 with our host Nathan Hartel, Deputy Director of Programs and Operations is available now! This episode is an “Espresso Shot”, quick, over fast, but full of flavor and packs a punch! Information is shared about the RivCoDCSS helpful resource page and a new Job and Career Resource page.  Upcoming events are discussed!  Grab a cup of coffee, sit back, and listen to the podcast on our website, youtube or subscribe on your podcast client! It’s an episode not to miss! 

Friday, March 19, 2021/Author: Waldir/Number of views (155)/Comments (0)/ Article rating: No rating
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Coffee Break Podcast! New Season 3 is Here!

with Nathan Hartel

Riverside County Department of Child Support Services (RivCoDCSS) Season 3 will focus on our Community Partners and the Resources available to Riverside County residents. These Community Partners have the same ideals and commitment as RivCoDCSS to serve our clients and the community.

Friday, February 19, 2021/Author: Waldir/Number of views (221)/Comments (0)/ Article rating: No rating
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New Services Fees

https://childsupport.ca.gov/servicefees/

Starting in February 2021, all credit and debit card transactions will include a service fee. You have four (4) options to make a payment with your credit or debit card.

Online:

  • Credit and debit cards processed online will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Make an online payment now.

By phone:

  • Credit and debit cards processed over the phone will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Make a payment over the phone now at 1-866-901-3212 and select Option 1.

At your local child support agency:

  • Credit and debit cards processed through an automated payment kiosk will charge a 2.2% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page. 

With PayPal:

  • There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • You will need your Participant ID number and a PayPal account.
  • Make a PayPal payment now.
Tuesday, February 2, 2021/Author: Marquese Howard/Number of views (216)/Comments (0)/ Article rating: No rating
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COVID-19 Updates

Get up to date information regarding COVID-19 changes. With the onset of the COVID-19 pandemic, California Child Support Services realizes the impact this is likely to have on case participants.  We know that for some of you, the need for financial support for your children will continue or increase. Paying parents may be experiencing the financial hardship of lost wages and worrying about the penalties for missed payments.

For up to date information, click here:

http://www.childsupport.ca.gov/covid-19-updates

Wednesday, December 23, 2020/Author: Marquese Howard/Number of views (261)/Comments (0)/ Article rating: No rating
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