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Interstate Case Initiation Procedures

An interstate case may be referred to our office from either the California Central Registry or another California county. Upon receipt of the referral, the acknowledgement portion of the Transmittal is completed and sent to the initiating IV-D agency with a copy of the acknowledgement being sent to the California Central Registry.

The referral is reviewed to ensure the documentation necessary to process the request has been received.

If all of the required documents have not been provided, the case worker will contact the initiating state listing the necessary information. We will provide the initiating state has 90 days from the date of the letter to provide the updated information, or the case could be closed.

If all the necessary documentation has been provided, the case is opened and initiates the next appropriate action.

Within 75 calendar days of receipt of an interstate referral from the California Central Registry, our office must:

  • Provide location services if requested or needed;
  • Notify the initiating state if additional documentation is needed in order to proceed with the case or request necessary additions, corrections, and/or documentation; and
  • Process the case to the extent possible pending receipt of necessary additions, and/or corrections from the initiating state.



While our office is prepared to assist you in the processing of your child support cases, certain information is required to process your requests. Choose from the following request types to identify the forms and information required to process that request:

  • Establish an Order
  • Establish Paternity and Support Order
  • Establish an Order for Paternity Only
  • Modification Only of an Order
  • Enforcement of an Order

When providing information to our office, please note that all documents must be signed and notarized as appropriate.

The age of emancipation in California is 18, unless the child is a full-time high school student, in which case support is owed until the child turns 19 or graduates, whichever comes first. A child is also considered emancipated if married.


COAP Workshop: Reduce Your Debt! Dont Miss Out of Facebook Live!

Free Virtual Workshop

Our Child Support Specialists will guide you through “COAP: Reduce your CA State Debt” and how to reach our office. We will also provide information on, enforcement, and a variety of convenient options on how you can make payments. Dont miss out on this special presentation where you will learn about the Compormise Of Arrears Program on September, 24 @ 10am!

9/24/2020 10:00 AM - 11:00 AM/Author: Waldir/Number of views (75)/Comments (0)/ Article rating: No rating
Categories: Uncategorized

COVID-19: Electronic Service of Documents

COVID-19: Electronic Service of Documents (California Rules of Court Update)

Effective April 17, 2020, additional temporary rules have been added to the California Rules of Court in response to COVID-19. To sustain essential court services in California state court and to promote social distancing, the Judicial Council announced the adoption of an initial set of Emergency Rules to the California Rules of Court, which went into effect earlier this month on April 6, 2020.

All documents served on either party can be submitted electronically by sending an email to: ServicePortal@RivCo.org

Monday, April 20, 2020/Author: Marquese Howard/Number of views (24)/Comments (0)/ Article rating: No rating