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Interstate Case Initiation Procedures

An interstate case may be referred to our office from either the California Central Registry or another California county. Upon receipt of the referral, the acknowledgement portion of the Transmittal is completed and sent to the initiating IV-D agency with a copy of the acknowledgement being sent to the California Central Registry.

The referral is reviewed to ensure the documentation necessary to process the request has been received.

If all of the required documents have not been provided, the case worker will contact the initiating state listing the necessary information. We will provide the initiating state has 90 days from the date of the letter to provide the updated information, or the case could be closed.

If all the necessary documentation has been provided, the case is opened and initiates the next appropriate action.

Within 75 calendar days of receipt of an interstate referral from the California Central Registry, our office must:

  • Provide location services if requested or needed;
  • Notify the initiating state if additional documentation is needed in order to proceed with the case or request necessary additions, corrections, and/or documentation; and
  • Process the case to the extent possible pending receipt of necessary additions, and/or corrections from the initiating state.

 

REQUIRED FORMS AND INFO

While our office is prepared to assist you in the processing of your child support cases, certain information is required to process your requests. Choose from the following request types to identify the forms and information required to process that request:

  • Establish an Order
  • Establish Paternity and Support Order
  • Establish an Order for Paternity Only
  • Modification Only of an Order
  • Enforcement of an Order

When providing information to our office, please note that all documents must be signed and notarized as appropriate.

The age of emancipation in California is 18, unless the child is a full-time high school student, in which case support is owed until the child turns 19 or graduates, whichever comes first. A child is also considered emancipated if married.

 

The Riverside Superior Court Self Help Center Child Support | Will not have In-Person Service January

In-person assistance is not available for the month of January 2022

Due to the current rising surge of the Coronavirus and for the safety of the public and its employees the Riverside County Superior Court Self Help Services located at the Riverside Child Support Office will not be providing in-person assistance for the month of January. Customers who come into the Riverside Child Support offices will be directed to their afternoon Child Support Clinic, from 2-4 PM, via phone or zoom. We thank you for your patience and understanding during these trying times as we work together to stay safe. 

Thursday, January 13, 2022/Author: Waldir/Number of views (36)/Comments (0)/ Article rating: No rating
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The DCSS court interview offices in Indio will be CLOSED, the Family Court is NOT Closed

DCSS will not be available for in-person interviews at the Indio Family Court (small office in Department 2E) from Thursday, January 13, 2022, through Thursday, January 27, 2022. 

THE FAMILY COURT IS NOT CLOSED. ALL DCSS CHILD SUPPORT COURT HEARINGS REMAIN AS SCHEDULED AND WILL BE CONDUCTED TELEPHONICALLY DURING THE CLOSURE PERIOD.

  • For hearings in the Indio Family Court, call (760) 863-2980

If you do not check in for your hearing, the court may enter orders against you in your absence.

Wednesday, January 12, 2022/Author: Waldir/Number of views (37)/Comments (0)/ Article rating: No rating
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The DCSS court interview offices in Riverside & Hemet will be CLOSED, the Family Court is NOT Closed

The DCSS court interview offices in Riverside (3760 12th St, Riverside, CA 92507) and Hemet (880 N State St, Suite B1, Hemet, CA 92543) will be closed from Thursday, January 13, 2022, through Thursday, January 27, 2022.

THE FAMILY COURT IS NOT CLOSED. ALL DCSS CHILD SUPPORT COURT HEARINGS REMAIN AS SCHEDULED AND WILL BE CONDUCTED TELEPHONICALLY DURING THE CLOSURE PERIOD.

  1. For hearings in Riverside Family Court, call # 951-955-4520 by 8:30 AM to check-in for your hearing. 
  • For hearings in Hemet Family Court, call # 951-791-2251 by 8:30 AM to check in your hearing. 
  • If you do not check-in for your hearing, the court may enter orders against you in your absence.

Wednesday, January 12, 2022/Author: Waldir/Number of views (43)/Comments (0)/ Article rating: No rating
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The 2022 Pass Through Increase: Effective January 1, 2022

ATTENTION: Parents Currently Receiving Cash Assistance from CalWorks

Starting January 1, 2022, if you receive cash assistance for your child or children through the CalWORKs program, the amount of the current month’s child support payment that is “passed through” to you may change from $50 up to $100 if you have one child, and up to $200 if you have two or more children living in the home. This is because the law that covers this “pass-through” has permanently changed. If the current child support collected is less than $100 for 1 child or less than $200 for 2 or more children, you will only receive the amount collected, NOT the increased amount. There is no action required and the increase will automatically start for child support collected on or after January 1, 2022. Have questions or want more information? Call us at (866) 901-3212 or visit childsupport.ca.gov/faq

Wednesday, December 29, 2021/Author: Waldir/Number of views (128)/Comments (0)/ Article rating: No rating
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Ways to Reach Us During COVID!

Set your virtual appointment today! Click on appointments tab above

Wednesday, December 29, 2021/Author: Waldir/Number of views (113)/Comments (0)/ Article rating: No rating
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🚗Driver License Release Program is Here!!

No appointment needed, Visit any location

Tuesday, December 28, 2021/Author: Waldir/Number of views (210)/Comments (0)/ Article rating: No rating
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POWER OUTAGE- We are experiencing intermittent connectivity issues

Thank you for your patience as we work on correcting this issue

We are experiencing a power outage at this time and we temporarily do not have access to our case system. We thank you in advance for your patience as we work on correcting this issue!

Tuesday, December 14, 2021/Author: Waldir/Number of views (180)/Comments (0)/ Article rating: No rating
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Masks are required for all individuals in all indoor public settings, regardless of vaccination status

December 15, 2021 through January 15, 2022 (surgical masks or higher-level respirators are recommended)

Masking Requirements

The COVID-19 vaccines remain effective in preventing serious disease, hospitalization, and death from the SARS-CoV-2 virus. Unvaccinated persons are more likely to get infected and spread the virus which is transmitted through the air and concentrates indoors. To ensure that we collectively protect the health and well-being of all Californians; keep schools open for in-person instruction; and allow California's economy to remain open and thrive, the California Department of Public Health (CDPH) is requiring masks to be worn in all indoor public settings, irrespective of vaccine status, for the next four weeks (December 15, 2021, through January 15, 2022).

 

Tuesday, December 14, 2021/Author: Waldir/Number of views (159)/Comments (0)/ Article rating: No rating
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FREE Virtual Workshop: Debt Reduction Program 💵- New!!

Learn how you can reduce your child support debt!!!

RivCoDCSS is hosting a FREE Virtual Workshop. Join us live, August 19th, 2021, at 10:00 am!

We will provide up-to-date information regarding child support services and programs impacted by COVID-19 and we are featuring the new Debt Reduction Program and will share who may qualify and how to apply!

Thursday, August 19th, 2021 - Live at 10:00 am

Thursday, August 19, 2021/Author: Waldir/Number of views (580)/Comments (0)/ Article rating: No rating
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FREE Virtual Workshop: Featuring Supervisor Chuck Washington's 3rd District Staff!

Learn how the Supervisors Office can assist you with the helpful resources they offer!

RivCoDCSS is hosting a FREE Virtual Workshop. Join us live, August 4th, 2021, at 10:00 am!

We will provide up-to-date information regarding child support services and programs impacted by COVID-19 and we are featuring the Supervisor Chuck Washingtons Staff who will share the many resources offered by his office to constituents!

Wednesday, August 4th, 2021 - Live at 10:00 am

 

Monday, August 2, 2021/Author: Waldir/Number of views (528)/Comments (0)/ Article rating: No rating
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