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An interstate case may be referred to our office from either the California Central Registry or another California county. Upon receipt of the referral, the acknowledgement portion of the Transmittal is completed and sent to the initiating IV-D agency with a copy of the acknowledgement being sent to the California Central Registry.
The referral is reviewed to ensure the documentation necessary to process the request has been received.
If all of the required documents have not been provided, the case worker will contact the initiating state listing the necessary information. We will provide the initiating state has 90 days from the date of the letter to provide the updated information, or the case could be closed.
If all the necessary documentation has been provided, the case is opened and initiates the next appropriate action.
Within 75 calendar days of receipt of an interstate referral from the California Central Registry, our office must:
While our office is prepared to assist you in the processing of your child support cases, certain information is required to process your requests. Choose from the following request types to identify the forms and information required to process that request:
When providing information to our office, please note that all documents must be signed and notarized as appropriate.
The age of emancipation in California is 18, unless the child is a full-time high school student, in which case support is owed until the child turns 19 or graduates, whichever comes first. A child is also considered emancipated if married.
The DCSS court interview offices in Riverside (3760 12th St, Riverside, CA 92507) and Hemet (880 N State St, Suite B1, Hemet, CA 92543) will be closed from Thursday, January 13, 2022, through Thursday, January 27, 2022.
THE FAMILY COURT IS NOT CLOSED. ALL DCSS CHILD SUPPORT COURT HEARINGS REMAIN AS SCHEDULED AND WILL BE CONDUCTED TELEPHONICALLY DURING THE CLOSURE PERIOD.
Starting January 1, 2022, if you receive cash assistance for your child or children through the CalWORKs program, the amount of the current month’s child support payment that is “passed through” to you may change from $50 up to $100 if you have one child, and up to $200 if you have two or more children living in the home. This is because the law that covers this “pass-through” has permanently changed. If the current child support collected is less than $100 for 1 child or less than $200 for 2 or more children, you will only receive the amount collected, NOT the increased amount. There is no action required and the increase will automatically start for child support collected on or after January 1, 2022. Have questions or want more information? Call us at (866) 901-3212 or visit childsupport.ca.gov/faq
We are experiencing a power outage at this time and we temporarily do not have access to our case system. We thank you in advance for your patience as we work on correcting this issue!
The COVID-19 vaccines remain effective in preventing serious disease, hospitalization, and death from the SARS-CoV-2 virus. Unvaccinated persons are more likely to get infected and spread the virus which is transmitted through the air and concentrates indoors. To ensure that we collectively protect the health and well-being of all Californians; keep schools open for in-person instruction; and allow California's economy to remain open and thrive, the California Department of Public Health (CDPH) is requiring masks to be worn in all indoor public settings, irrespective of vaccine status, for the next four weeks (December 15, 2021, through January 15, 2022).
RivCoDCSS is hosting a FREE Virtual Workshop. Join us live, August 19th, 2021, at 10:00 am!
We will provide up-to-date information regarding child support services and programs impacted by COVID-19 and we are featuring the new Debt Reduction Program and will share who may qualify and how to apply!
Thursday, August 19th, 2021 - Live at 10:00 am
2041 Iowa Ave. Riverside, CA 92507
Telephone Hours: Monday - Friday 8:30am to 5:00pm
Interview Hours: Monday - Friday 8:30am to 5:00pm
Local Cash Payment Hours: Monday - Friday 7:30am to 5:00pm
47-950 Arabia St. Indio, CA 92201
260 N. Broadway Blythe, CA 92225
See our payment options here.
Make payments payable to: Department of Child Support Services
Mail to: State Disbursement Unit P.O. Box 989067 West Sacramento, CA 95798